Authentic. Wholesome. Natural. Call us at 413-274-1313.

Operations Manager

Berkshire Mountain Bakery seeks an Operations Manager to join our team.

This is a full-time position with some weekend hours required on an as needed basis.  Previous experience in management of retail food production, food service, and retail food sales required.  Additional hands-on experience in food preparation is a plus.

Job responsibilities to include, but not limited to:

  • Assisting in training and management of a staff of approximately 25 employees across varied departments including baking, retail sales, pizza production, packaging, cleaning, maintenance, and deliveries, with a strong focus on efficiency, adherence to company policies/procedures, and wellness within the workplace.
  • Learning and maintaining operational proficiency in all areas of the business apart from bread and pastry production with the goal of assisting staff as needed and covering shifts in the event of staff absences.
  • Assisting with administrative tasks, including order taking and invoicing for wholesale accounts, coordinating internal daily production info, preparing bank deposits, placing and receiving orders from suppliers, and filing invoices.
  • Overseeing recruitment for all business needs, including writing and placing job listings, interviewing, and hiring.
  • Hands-on fulfillment of weekly shipping orders for wholesale and retail customers via UPS
  • Assisting in marketing efforts by creating copy for radio and print advertising, coordinating production of signage, drafting customer correspondence, and proofing new packaging for products.
  • Basic data entry in the form of food cost analysis spreadsheets
  • Creating and updating internal procedural and training documents

Benefits to include:

Health Insurance

Dental Insurance

Paid Time-off

Paid Sick Leave

Employee Discount

Annual Salary: 40-60,000 (doe)

Interested applicants should please send a resume and cover letter to info@berkshiremountainbakery.com

Berkshire Mountain Bakery has been a leader in hand-shaped, artisanal sourdough breads, pastries and pizzas since 1986. Our commitment to using the highest level of ingredients and traditional baking techniques has earned us a loyal following the world over.  Berkshire Mountain Bakery has been featured on the Netflix limited series, Cooked and The Food Network’s, Best Thing I Ever Ate. We not only believe in providing the most delicious baked goods imaginable, but also in retaining the maximum nutritional benefit of every grain we use.