Privacy Policy

Overview

Berkshire Mountain Bakery respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we may collect, use, and share information when you visit our website, place an order, contact us, or otherwise interact with our business.

Information We Collect

We may collect information such as:

• name

• email address

• phone number

• billing address

• shipping address

• order details

• pickup details

• customer communications

• website usage information

Payment Information

Payment information is processed through third-party payment providers and platforms. Berkshire Mountain Bakery does not store full payment card details directly unless specifically required through a secure payment processor workflow.

How We Use Information

We may use customer information to:

• process and fulfill orders

• coordinate shipping or pickup

• communicate about orders

• respond to customer service requests

• improve website functionality

• maintain business records

• comply with legal obligations

Sharing Information

We may share information with service providers as necessary to operate our business, such as:

• payment processors

• shipping carriers

• ecommerce or ordering platforms

• website hosting providers

• analytics or technical vendors

We do not sell or rent your personal information.

Shipping and Pickup Partners

When required to fulfill your order, we may share relevant customer information with:

• UPS

• payment processing providers

• ordering and ecommerce systems

• operational vendors supporting website and order management

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve site performance, measure traffic, and understand how visitors use the site.

Marketing Communications

If you opt in to receive promotional emails or marketing communications, we may use your contact information for those communications. You may unsubscribe at any time using the unsubscribe link in those emails or by contacting us directly.

Data Security

We take reasonable steps to protect customer information, but no method of transmission or storage is guaranteed to be completely secure.

Your Requests

If you would like to request access to, correction of, or deletion of your personal information, please contact:

info@berkshiremountainbakery.com

We will review and respond as required by applicable law.

Contact

For privacy-related questions, contact:

Berkshire Mountain Bakery
367 Park Street
Housatonic, MA 01236
Email: info@berkshiremountainbakery.com
Phone: 413-274-3412 ext. 3